MaintenanceA building that is well maintained is not only pleasant for you as a tenant, but also important for future tenants. Idealis is responsible for ensuring that future students will also be able to take advantage of good accommodation.Maintenance is divided up into the following 4 areas: planned maintenance, unplanned maintenance, cleaning and garden maintenance. Planned maintenance Planned maintenance concerns all the maintenance on a building that is planned in advance with the aim of keeping the housing stock in good condition. Factors that are taken into consideration in relation to this are:
The name says it all: all maintenance that is not planned in advance. For example, maintenance relating to complaints and turnover of tenants. If, as a tenant, you have a technical complaint and have submitted this via a repair request, we will rectify the problem. Cleaning The common areas (such as the stairwell, entrance) in the student buildings are cleaned by us in accordance with a fixed cleaning schedule. As a tenant, you pay a certain amount for this as part of the service charges. The areas behind the doors to the corridors are cleaned by the tenants themselves, with the exception of international corridors. Garden maintenance The gardens are maintained in accordance with a schedule. You also pay a certain amount for this service as part of the service charges. |