Measures Idealis to prevent the spread of Corona

Many of our tenants are now forced to spend a lot of time in their rooms. To make this as comfortable as possible, we are happy to help you where we can. You can simply reach us and the maintenance will be carried out as much as possible. Of course, we also had to take a number of measures. Most important in these times is that you follow the guidelines of the RIVM. That you take good care of yourself and that you help each other where possible. And can we do anything else for you? Let us know!

Our Frontoffice is closed until further notice

However, we are available for questions you may have by e-mail. Customer contact can be reached via contactidealisnl. You can reach the caretaker via the e-mail address of your building. During our opening hours we can also be reached by telephone.

Maintenance continues

Continue to submit your request for repairs via My Idealis. The contractor determines whether or not the notification is urgent. An urgency request will be resolved as soon as possible. It is not known when the handling of a non-urgent reguest will be dealt with. It may take a little longer than normal. Do you have symptoms associated with the symptoms of the Corina virus and is your request for repairs not urgent? Then wait until your complaints have disappeared before submitting your request.

Frequently asked questions

Here you will find the most frequently asked questions we received in response to the measures.

 
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