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Contact tenants and house seekers

House seeker?

Do you have a question about your registration, the website of ROOM or the rules ? Have a look at the website of ROOM first or contact them. For more specific questions, you can fill in the contact form below.

Tenant?

For most questions you can contact your own housing manager. He will be happy to answer any questions you may have about keys, living space, maintenance, living environment or living experience.

You do not need to be logged in to send a contact form. Do you already have a My Idealis account? If you log in first, you will not need to fill in any personal details.

Personal information
Your question

Front office only open for collecting keys

In order to prevent the spread of the Coronavirus, you can only visit our Front Office to collect the keys. For other guestions you can reach us by e-mail or phone.
 

Adjusted opening hours during summer season

  • During the summer we have adjusted opening hours for collecting keys

    From 10 - 28 August: Monday to Friday from 9.00 to 18.00 hours.

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