Camera policy

Introduction

Idealis uses camera surveillance at certain residences and offices to safeguard tenants, employees, visitors, and their belongings. When deploying camera surveillance, the necessity of security measures and the privacy of the individuals who are recorded are taken into consideration. This policy sets out the principles and rules for the use of cameras by Idealis. 

Principles of camera surveillance 

  1. Cameras will solely be used for specific purposes. The purposes we apply are: ensuring the safety of our employees, tenants, and visitors, and the prevention of theft, vandalism, and public nuisance. Camera footage will not be used for any other purposes. This processing is permitted because security is a legitimate interest of Idealis, and we carefully assess this on each occasion. 
  2. Before installing a camera, we carefully assess whether camera surveillance is necessary and proportionate.
  3. Camera surveillance won’t be used at the following locations: 
    1. Changing rooms, toilets, and other areas where a high level of privacy may be expected. 
    2. Focused on a fixed workstation, unless this is unavoidable and necessary. 
    3. Focused on front doors of residences. 
  4. The public road will only be recorded when this is unavoidable. 
  5. Camera footage is retained for a maximum of 96 hours, or for as long as necessary to handle an incident.
  6. Where applicable, permission from the OR will be obtained before camera surveillance is installed.
  7. The use of camera surveillance is clearly indicated by clearly visible signage referring to this policy. 
  8.  Idealis does not use covert camera surveillance (hidden cameras), unless there is a concrete and reasonable suspicion of theft or fraud. 
  9. Idealis does not use cameras with advanced privacy-invasive functionalities, such as facial recognition.
  10. Cameras are adequately secured. 
  11.  For each camera, it is recorded which employees have access to the footage. Employees have access to the footage only when necessary for the handling of an incident. 
  12. Camera footage is shared with another organization only if Idealis has a compelling interest in doing so, or in the event of a legal obligation or an order from the police. 
  13. You have the right to access camera footage in which you appear, provided that the privacy of others is not infringed. 
  14. You may submit a request for access to or deletion of camera footage, or request that, due to specific personal circumstances, camera surveillance or the use of footage be discontinued. Idealis will decide within one month whether the request can be granted and, if not, will explain the reasons. 
  15. If a supplier uses camera surveillance while performing activities for Idealis (or if Idealis does so on behalf of another party), agreements are laid down in a data processing agreement. In all cases, Idealis’s camera surveillance policy applies.