How to submit a repair request
You can report a repair through My Idealis. But how does this work exactly?
How to return your keys
How and where do you return the keys when you leave?
Windows in the ventilation position
Ventilate your room for at least 2 hours a day by opening your window in the ventilation mode. This will help prevent mold.
How can you prevent mold
Mold is harmful to your health. Fortunately, you can take measures to prevent mold.
Clean the bathroom drain
Is the water in the shower not draining properly? It helps to clean the drain.
What to do in case of a power outage
Power outages are always inconvenient. Fortunately, most of the times you can resolve this issue yourself.
Clean the ventilation grilles
Ensure that the ventilation grilles in your room, bathroom, and kitchen are clean. This is important for proper ventilation.
Clean the extractor hood filters
Due to cooking, grease accumulates on the filters, causing dirt to easily stick to the extractor hood. Therefore, clean the filters regularly.